Agenda

Venue: Conference Rooms 1 and 2, Ground Floor, Palestra, 197 Blackfriars Road, London, SE1 8NJ

Contact: Jamie Mordue, Secretariat Officer 

Note: This meeting will be held on Microsoft Teams only. A live stream of the meeting can be found on the TfL YouTube channel 

Items
No. Item

1.

Apologies for Absence and Chair's Announcements

2.

Declarations of Interest

General Counsel

 

Members are reminded that any interests in any matter under discussion must be declared at the start of the meeting, or at the commencement of the item of business.

 

Members must not take part in any discussion or decision on such matter and, depending on the nature of the interest, may be asked to leave the room during the discussion.

3.

Minutes of the Meeting of the Panel held on 17 March 2022 pdf icon PDF 240 KB

General Counsel

 

The Panel is asked to approve the minutes of the meeting of the Panel held on 17 March 2022 and authorise the Chair to sign them.

4.

Matters Arising and Actions List pdf icon PDF 13 KB

General Counsel

 

The Panel is asked to note the updated actions list.

Additional documents:

5.

Customer Services and Operational Performance Report - Quarter 4, 2021/22 pdf icon PDF 110 KB

Director of Communications and Corporate Affairs, Chief Customer and Strategy Officer and Chief Operating Officer

 

The Panel is asked to note the paper.

Additional documents:

6.

Assisted Transport Services Update pdf icon PDF 329 KB

Chief Customer and Strategy Officer

 

The Panel is asked to note the paper.

Additional documents:

7.

Cycling Action Plan Update pdf icon PDF 375 KB

Chief Customer and Strategy Officer and Director of City Planning

 

The Panel is asked to note the paper.

Additional documents:

8.

Customer Safety and Security Update pdf icon PDF 416 KB

Director of Compliance, Policing, Operations and Security

 

The Panel is asked to note the paper.

Additional documents:

9.

Enterprise Risk Update - Loss of Stakeholder Trust (ER6) pdf icon PDF 153 KB

Director of Communications and Corporate Affairs

 

The Panel is asked to note the paper and exempt supplementary information on Part 2 of the agenda.

10.

Members' Suggestions for Future Discussion Items pdf icon PDF 17 KB

General Counsel

 

The Panel is asked to note the forward plan and is invited to raise any suggestions for future discussion items for the forward plan and for informal briefings.

Additional documents:

11.

Any Other Business the Chair Considers Urgent

The Chair will state the reason for urgency of any item taken.

 

12.

Date of Next Meeting

Tuesday 4 October 2022 at 10.00am

13.

Exclusion of the Press and Public

The Committee is recommended to agree to exclude the press and public from the meeting, in accordance with paragraph 3 of Schedule 12A to the Local Government Act 1972 (as amended), in order to consider the following items of business.

Agenda Part 2

14.

Enterprise Risk Update - Loss of Stakeholder Trust (ER6)

Exempt supplementary information relating to the information on Part 1 of the agenda.